Privacy Policy

Effective Date: May 29, 2025

1. Introduction

At Shoppe India (“we,” “our,” or “us”), we are committed to protecting your privacy in compliance with applicable Indian laws and digital privacy standards. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website: [shoppeindia.in].

By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal and non-personal data:

• Personal Information: Name, email address, phone number, shipping and billing addresses.
• Login Credentials: Username and password.
• Payment Information: Credit/debit card details, UPI IDs (processed securely through third-party gateways).
• Usage Data: IP address, browser type, device identifiers, time zone, and page interactions.
• Optional Data: Product preferences, reviews, or survey responses.

Note: We do not intentionally collect sensitive personal data such as financial passwords, health records, or biometric information unless you provide it voluntarily (e.g., GST details for B2B orders).

3. Use of Your Information

Your data is collected and processed for the following purposes:

• To process and deliver your orders.
• To send transactional updates, promotional emails, and offers.
• To respond to inquiries, service requests, and support issues.
• To analyze and improve our website performance, products, and services.
• To comply with legal or regulatory obligations (e.g., accounting or tax compliance).

 

4. Sharing and Disclosure

We may disclose your information under the following circumstances:

• To trusted third parties (payment gateways, logistics partners, customer support) strictly under non-disclosure agreements.
• To comply with legal obligations or lawful requests from government authorities.
• During a merger, acquisition, or sale of our business assets.

We do not sell or rent your personal information to any third party for marketing or profiling purposes.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your information, including:

• SSL encryption for sensitive data transfers.
• Restricted internal access to data.
• Secure payment gateway integrations.

However, no method of online data transmission is 100% secure. We cannot guarantee absolute security, but we strive to use industry best practices.

6. Cookies and Tracking

Our website uses cookies and similar technologies (such as Google Analytics) to:

• Enhance your browsing experience.
• Analyze traffic and user behavior.
• Personalize content and offers.

You can adjust your browser settings to manage or disable cookies. However, doing so may affect certain website features.

7. Children’s Privacy

This website is intended for individuals 18 years and above. We do not knowingly collect data from minors. If you are a parent or guardian and believe that a child has submitted personal data, please contact us immediately to request deletion.

8. Your Rights (Under Indian IT Rules)

You have the following rights:

• To review your personal information held by us.
• To request corrections or updates.
• To withdraw consent (where applicable).

To exercise these rights or file a data privacy complaint, contact our Grievance Officer below.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The revised version will be posted here with a new effective date.

Continued use of our website constitutes acceptance of the revised policy.

10. Contact Information

Grievance Officer (as per Rule 5(9) of the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011):

• Name: Mr. D Sumanth
• Email: contact@shoppeindia.in
• Phone: +91-9441550921
• Address: Shoppe India, Madhapur, Hyderabad – 500081, Telangana, India