Return & Refund Policy
Simple, transparent and customer-friendly returns designed to give you confidence when shopping with Shoppe India.
Effective Date: 29 May 2025 • Last Updated: 3 June 2026
🔄 14-Day Returns
🔒 Secure Checkout
🚚 Fast Shipping
💬 Dedicated Support
🔄
Easy Returns
Hassle-free return process
🔒
Secure Payments
Powered by Razorpay
🚚
Fast Delivery
Nationwide shipping
💬
Customer Support
WhatsApp, Email & Phone
14-Day Return Guarantee
Eligible products may be returned within 14 calendar days from the date of delivery, subject to the conditions below.📦 Return Eligibility
- Return request must be initiated within 14 calendar days of delivery.
- Product must be unused, undamaged and in original condition.
- Original packaging, accessories, manuals and labels must be included.
- Valid proof of purchase is required.
📝 How to Request a Return
- Contact our support team within 14 days of receiving your order.
- Provide your order number and reason for return.
- Receive return authorization and instructions.
- Package the product securely.
- Ship using a reliable trackable courier service.
💳 Refunds
- Returned products are inspected upon receipt.
- Approved refunds are processed within 7–10 business days.
- Refunds are issued through the original payment method.
- Shipping charges are non-refundable unless the issue was caused by us.
🔄 Exchanges
Replacement requests are subject to inspection approval and stock availability.
🚫 Non-Returnable Items
- Products damaged due to misuse or improper installation.
- Products returned without essential accessories.
- Items specifically marked as non-returnable.
- Products damaged after delivery due to customer handling.
We believe in fair and transparent customer service. If you experience a genuine issue with your order, our team will work with you to find an appropriate resolution.